Portfolio

Case Studies

1. ZOHO Corporation

Zoho is a global SaaS company offering CRM and productivity tools. In this sample case study, I focused on improving website visibility and lead generation by implementing technical SEO, keyword-optimized content, and UX improvements. As a result, the project demonstrates a potential increase in organic traffic, higher keyword rankings, and enhanced user engagement, showcasing my skills in digital marketing, SEO, and website optimization.

Company: Zoho Corporation
Industry: SaaS, CRM, Business Productivity
Target Market: SMEs & Enterprises globally (US, Europe, India, Middle East)
Competitors: Salesforce, HubSpot, Microsoft Dynamics, Freshworks

Market Trends:

  • Cloud-based SaaS adoption increasing

  • AI & analytics integrated into CRM

  • Mobile-first tools for remote work

Opportunities:

  • Expand global brand awareness

  • Target SMEs with affordable pricing

  • Leverage AI, analytics, and integration ecosystem

Insights:

  • Zoho is strong in all-in-one SaaS solutions

  • SEO & content marketing can drive organic leads

  • Omnichannel digital marketing can boost global reach

2. Nykaa

Nykaa is one of India’s leading beauty and personal care e-commerce platforms, operating on a hybrid model of marketplace + inventory-led retail. The brand serves millions of customers through its website, mobile app, and offline retail stores.

With increasing competition in the D2C beauty segment, organic search visibility plays a critical role in customer acquisition and retention.

Market Analysis – Nykaa

Market Position

  • Strong brand authority in beauty retail

  • Hybrid model: Inventory-led + Marketplace

  • Expanding offline retail presence

  • Large female urban customer base

Competitive Advantages

  • First-mover advantage in organized beauty e-commerce

  • Strong influencer & content marketing ecosystem

  • Wide premium brand partnerships

  • Private label portfolio with higher margins

Key Challenges

  • Increasing D2C brand competition

  • Rising paid advertising costs

  • Heavy dependency on seasonal campaigns

  • Growing customer acquisition cost (CAC)

Strategic Growth Opportunities

1️⃣ Advanced SEO & Content Expansion

  • Build high-intent content clusters around skincare routines, ingredient-based searches, and product comparisons

  • Optimize category pages for long-tail transactional keywords

  • Strengthen international SEO targeting Middle East & Southeast Asia markets

2️⃣ Conversion Rate Optimization (CRO)

  • Improve product recommendation engine

  • Introduce AI-powered skin-type personalization

  • Simplify checkout for mobile-first users

3️⃣ Private Label Scaling

  • Expand Nykaa-owned brands into premium & clean beauty segments

  • Use data-driven product development based on search trends

4️⃣ Loyalty & Retention Strategy

  • Strengthen membership program with tier-based rewards

  • Increase repeat purchase frequency through subscription models

5️⃣ Omnichannel Integration

  • Improve integration between offline stores & online experience

  • Enable in-store pickup & real-time inventory visibility

Creative Concepts & Poster Designs

Food brand promotional and social media design concepts

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Porka

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